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Know What You Owe

Recognizing the challenging nature of student loan management, we want to connect you with information to help you manage your student loans with your other financial obligations. Education debt can come from many different sources so it's important to monitor the debt you will repay when you graduate, leave school, or drop below half-time status.

Each semester, our Student Money Management Center runs educational outreach campaigns called Know What You Owe or Fact Check Your Debt to help student loan borrowers learn how to monitor and repay student loans. You may receive  emails inviting you to participate if you receive any loans through the University of Illinois System.

Where to Go

Besides your servicers, the main places you can go to gather information (e.g., student loan balances, interest rates, servicers) on your student loans include:

Federal Student Loans

Log into your account to see all your federal financial aid in one place including loans, grants, and work-study.

University of Illinois Campus-based Loans

Heartland ECSI is the University's contracted servicer for University of Illinois Campus Based Student Loans.*

Private Loans

If you don't know your lender or servicer, you can check your credit reports for information on private loans.

*If you have institutional or campus-based loans from other schools you have attended, you will need to contact those schools to find out where you can get information about your loans.

For Current Students

If you are currently enrolled in college at least half-time, your federal student loans are automatically placed in an in-school deferment. This means you will not enter repayment unless you leave school or your enrollment drops below half-time. Typically, a 6-month grace period begins immediately after you graduate, withdraw, or drop below half-time enrollment before your first payment is due. While you're in school, unsubsidized loans will still accrue interest.

Repayment Responsibilities & Resources

You are responsible for repaying your student loans. Staying current helps you avoid the serious consequences of delinquency and default. Many of the tools you need to navigate repayment for federal loans are on the Federal Student Aid website, StudentAid.gov.

On May 5, 2025, the U.S. Department of Education resumed collections on defaulted federal student loans. A borrower is generally considered in default if they haven't made a scheduled payment for at least 270 days (about nine months) and are not in deferment or forbearance.

Update Your Contact Info

Log in to StudentAid.gov to ensure your profile is up to date. This is crucial for staying informed and receiving important loan updates.

Explore Repayment Options

Visit StudentAid.gov to review repayment plans that may fit your financial situation. Options like income-driven repayment could help lower your monthly payments.

Stay Informed

Review recent press releases from the U. S. Department of Education to stay informed about the status of student loans. For more detailed information on managing loans and general financial planning, explore the resources provided by the Student Money Management Center (SMMC).

SMMC Student Loan Web Page

Visit our dedicated page for comprehensive information on loan types, debt management, and repayment strategies.

Student Loan Management Webinar

Watch our webinar recording for in-depth discussions on navigating the complexities of student loan repayment.**

Making Cents of Money Podcast

Subscribe to the Making Cents of Money podcast for timely updates and insights on student loans and personal finance.

**Our Student Money Management Center coordinates new webinars on student loan management and other important personal finance topics throughout the year. Visit their Webinars page for information on upcoming webinars and how to register.

Enroll in the Borrow Course

The previously mentioned educational campaigns, Know What You Owe and Fact Check Your Debt, are part of the University of Illinois System Financial Literacy Badges Program under the Borrow course. Learn about managing student loan debt and more by clicking the button below, logging in with your NetID, and selecting "Enroll Me".
 

Urbana-Champaign

Room 162 (MC 367)
Henry Administration Bldg.
506 South Wright Street
Urbana, Illinois 61801
Phone (217) 333-2180
bursarhelp@uillinois.edu

Chicago

Room 1900 (MC 073)
Student Services Bldg.
1200 West Harrison Street
Chicago, Illinois 60607
Phone (312) 996-8574
bursarhelp@uillinois.edu

Springfield

Room 1001
University Hall Building
One University Plaza
Springfield, Illinois 62703
Phone (217) 206-6727
bursarhelp@uillinois.edu

Payment Address

University of Illinois Payment Center
Student A/R
28393 Network Place
Chicago, IL 60673-1283

Do NOT send scholarship checks to this address. See Scholarship Payments section of our website for more information.

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